What Theo costs
Theo is priced as a flat monthly base for each phone line, plus a per-minute rate for the calls Theo actually handles. It is not priced per seat, and there is no charge for calls Theo does not answer.
How pricing works
Two parts. One is fixed, one moves with your call volume.
A monthly base per line
Every phone number Theo answers carries a flat monthly base. It covers the line itself, the setup work behind it, and keeping Theo current as your services, hours, and answers change.
A per-minute rate on top
Beyond the base, you pay for the minutes Theo spends on the phone. A quiet month costs less than a busy one, so you are not buying capacity ahead of the calls that use it.
Not per seat, not per missed call
The price does not move when your headcount does, so adding people to the team costs nothing extra. And calls Theo does not answer are not billed at all. You pay for handled minutes.
What is included
Every customer runs the same Theo. Nothing on this list is held back for a higher tier.
Picks up in under a second.
While your competitors are putting customers on hold, Theo is already three exchanges deep into the conversation.
Trained on your business.
Theo learns your services, your hours, your pricing, your common questions. Not generic answers. Your answers.
Knows when to escalate.
Theo solves what it can and hands off what it cannot, with the full call context transferred to your team.
Always on.
Nights, weekends, holidays. Same response. Same quality. No staffing, no overflow lines, no voicemail.
Public pricing is not final yet
We have not published tiers because we have not finished setting them. Theo has not opened to beta customers yet, call volumes vary widely from one business to the next, and we would rather give you a number we can stand behind than post one we have to walk back.
Beta customers will be priced case by case, on the base plus per-minute model above. Tell us roughly how many calls you take in a month and how long they usually run, and we will come back with a figure.
Get a number for your business
We will ask about your call volume, your hours, and what your team spends the most time repeating on the phone.
Theo is still in development. Beta places are limited while we tune the model.